Arrange Home Care Service With Us
As we understand that you and your loved ones might have various questions, especially how quickly we can start the process, choosing a suitable package etc, we have provided the following 5 step process to get you started and to know how we work.
1
Clarify Your Care Needs
Get started by booking a consultation by calling us or messaging us, which is completely free of charge whether you decide to take up home care or not. You will be speaking with an experienced member of the team who can discuss your options and help you determine if home care is suitable for you.
2
Initial Assessment & Matching Stage
We schedule a home visit or meeting with you and your loved ones where we learn more about you and your family’s care needs. Again, this service is provided free of charge. This is another opportunity for us to know more about you and for you and us to agree on a suitable and fitting carer based on your needs, preferences and requirements.
3
Flexible and Customised Care Plan
We work with you to develop a tailored Care Plan that’s designed to meet your specific needs and budget.
4
Agree on Start Date
We will now arrange a suitable start date where the chosen carer will start work accompanied by a member of the management team to ensure a smooth settling in period.
5
Ongoing Support
Transparency is very important to us, and we consider it important to keep you and your loved ones updated of any developments in your care plan and any recommendations for changes to the care plan. Our experts are available 24/7 to provide guidance, solve any problems, and help anticipate changes in care needs.
